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Contract Services Committee

MINUTE of MEETING of the CONTRACT SERVICES COMMITTEE held in the Town and County Hall, Forfar on Tuesday 30 May 2000 at 4.00 pm.

Present: Councillor BILL CROWE, Provost Mrs FRANCES E DUNCAN OBE, Councillors FRANK ELLIS, JOY MOWATT, GEORGE NORRIE MBE, BILL ROBERTON and RICHARD SPIERS.

Councillor CROWE, Convener, in the Chair.

1. EXCLUSION OF PUBLIC AND PRESS

The Committee resolved in terms of Standing Order 27(2) that the public and press be excluded during consideration of Items 2, 3, 4, 5 and 6 so as to avoid the disclosure of information which was exempt in terms of Part 1 of Schedule 7A to the Local Government (Scotland) Act 1973, paragraphs 1, 6, 8, 9 and 10.

2. FUTURE OF DIRECT LABOUR ORGANISATION

With reference to Article 2 of the minute of meeting of this Committee of 18 April 2000, there was submitted Joint Report No 555/00 by the Contract Services Manager, Director of Personnel and Director of Housing informing the Committee of the outcome of the consultation exercise with employees and their trade union representatives regarding the closure of the Direct Labour Organisation within Contract Services.

The Committee agreed to note the contents of the Report.

3. PROVISION OF UNIFORMS FOR LEISURE MANAGEMENT CENTRE STAFF

There was submitted Report No 556/00 by the Contract Services Manager on tenders received for the provision of uniforms for Leisure Management Centre staff.

The Committee agreed to approve the appointment of Corporate Leisure, 122 Saffron Road, Wigston, Leicester, as providers of uniforms for Contract Services Leisure Management centre staff.

4. EXTENSION OF VENDING SERVICES CONTRACT

With reference to Article 2 of the minute of meeting of this Committee held on 13 April 1999, there was submitted Report No 557/00 by the Contract Services Manager seeking homologation of his decision to extend the contract for the provision of vending services currently with Myrtle Coffee Services until 1 June 2001.

The Committee agreed:

  1. to note the contents of the Report; and
  2. to homologate the Contract Services Manager's decision to extend the current contract for the provision of vending services.

5. PERFORMANCE NETWORKS

With reference to Article 3 of the minute of meeting of the Environmental and Consumer Protection Committee of 23 May 2000, there was submitted Joint Report No 562/00 by the Contract Services Manager, the Director of Environmental and Consumer Protection, the Director of Recreation Services and the Chief Executive advising the Committee of the outcome of the Association for Public Service Excellence (APSE formerly ADLO) Performance Networks which would now be used in Best Value Benchmarking of Sports and Leisure Management, Parks & Open Spaces and Building Cleaning.

The Committee, for its interest, agreed:-

  1. to note the contents of the Report; and
  2. to instruct the relevant Chief Officers to ensure that the benchmarking information provided was utilised to improve Angus Council's performance, where necessary.

6. LEISURE MANAGEMENT INFORMATION SYSTEM

There was submitted Joint Report No 565/00 by the Director of Recreation Services and the Director of Information Technology advising the Committee of the implementation of the next phase of the Leisure Management Information System.

The Report concluded that the implementation of this phase would continue to improve the information to the Council regarding usage trends for the leisure facilities. It would also allow for increased promotional and marketing activity to take place.

The Committee agreed to note the contents of the Report and to the implementation of a Contract Services Minutes system linked to an Angus Services Card.

7. MINUTE OF PREVIOUS MEETING

The minute of meeting of this Committee of 18 April 2000 was approved as a correct record and signed by the Convener.

8. SICKNESS ABSENCE

With reference to Article 5 of the minute of meeting of this Committee of 29 February 2000, there was submitted Report No 558/00 by the Contract Services Manager which detailed sickness absence within Contract Services for the period January to March 2000, compared with the same period in 1999.

The Committee agreed to note the contents of the Report.

9. ACCIDENT STATISTICS

With reference to Article 6 of the minute of meeting of this Committee of 29 February 2000, there was submitted Report No 559/00 by the Contract Services Manager informing the Committee of the level of accidents involving both employees and users of Council facilities from October 1999 to March 2000.

The Committee agreed to note the contents of the Report.

10. EMPLOYEE TURNOVER

There was submitted Report No 560/00 by the Contract Services Manager advising members of the turnover in staff within Contract Services for the financial year 1999/2000, compared with the previous financial year.

The Committee agreed to note the contents of the Report.

11. KEPTIE POND OUTDOOR RECREATIONS ­ BOATING

There was submitted Joint Report No 561/00 by the Contract Services Manager and Director of Recreation Services informing the Committee of the measures taken to update the welfare facilities and operating procedures at Keptie Pond to meet current legislative requirements.

The Report concluded that the measures indicated in the Report should resolve all the current issues raised regarding staff on-site welfare facilities and the ROSPA Safety at Inland Water Sites, Operational Guidelines. It was also noted that the operation of the facility, etc would be monitored this season and reviewed as required, to ensure that all current legislative requirements were being met.

The Committee, for its interest, agreed to note and approve the contents of the Report.

12. SERVICE PLAN 2001-2003

With reference to Article 2 of the minute of meeting of this Committee of 17 August 1999, there was submitted Report No 563/00 by the Contract Services Manager advising the Committee of the production of the Service Plan for the Contract Services Department for the period 2001-2003. The Plan detailed the current status of Contract Services and outlined the priority actions required to be undertaken in the financial years 2001/2002/2003. The Plan would be continuously reviewed and amended to register the development of the service, the progress made in achieving its objectives and, as necessary, the establishment of new objectives.

The Committee agreed:-

  1. to note the content of the Contract Services Department's Service Plan for the period 2001-2003; and
  2. to note that specific issues would be brought before the Committee, as required.

13. BENCHMARKING REFUSE COLLECTION ­ ACCOUNTS COMMISSION REPORT

With reference to Article 7 of the minute of meeting of the Environmental and Consumer Protection Committee of 23 May 2000, there was submitted Joint Report No 544/00 by the Director of Environmental and Consumer Protection and the Contract Services Manager advising that the Accounts Commission wished to assist Councils to achieve Best Value in their refuse collection services and had provided all Councils in Scotland with operational and financial benchmarking information. Councils would be expected to use this information to challenge the current levels of performance and take action to achieve best standards.

The Committee, for its interest, agreed:-

  1. to note the contents of the Report; and
  2. to instruct the relevant Chief Officers to ensure that the benchmarking information provided was utilised to improve Angus Council's performance, where necessary.

14. LEISURE FACILITIES' USER FIGURES APRIL 1999 ­ MARCH 2000

With reference to Article 5 of the minute of meeting of this Committee of 1 June 1999, there was submitted Joint Report No 564/00 by the Director of Recreation Services and the Contract Services Manager informing the Committee of the current usage levels within the various leisure facilities operated by Contract Services.

The Report also gave details of comparative figures for the previous year and it was noted that there were underlying concerns for the Carnoustie area with the opening of Next Generation, the Golf Hotel and Liz McColgan's fitness facility which had had an effect on use at Carnoustie Leisure Centre and Carnoustie High School Pool. There was also some concern regarding the usage figures for Brechin High School Pool.

The Committee agreed to note the terms of the Report.

15. PUBLIC BUILDING CLEANING ­ CLIENT MONITORING 1999/2000

There was submitted Report No 567/00 by the Director of Property Services which outlined the monitoring of notified complaints in respect of the Public Building Cleaning Contract carried out by Contract Services.

The Report concluded that, on the basis of the complaints recorded, it was clear that Contract Services continued to provide a very satisfactory standard of service in accordance with the terms of the Contract.

The Committee, for its interest, agreed to note the contents of the Report.

16. SCOTTISH EXECUTIVE KEY PERFORMANCE INDICATORS

There was submitted Joint Report No 566/00 by the Director of Recreation Services and the Contract Services Manager informing the Committee on the Angus position with regard to the Scottish Executive Key Performance Indicators. The Report advised that these performances showed Angus as in the top 25% for both the relevant indicators.

The Committee, for its interest, agreed to note the contents of the Report.

17. UNAUDITED FIGURES FOR YEAR ENDING 31 MARCH 2000

The Convener advised the Committee that the latest unaudited figures for year ending 31 March 2000 had just become available and indicated that the Government imposed rate of return had been achieved for all services. The final surplus appeared to be in line with the target set within the Council's estimates for the year. The Committee congratulated the Department on their achievement and noted that a detailed Report would be submitted to the Contract Services Committee on 15 August 2000.

18. SCOTTISH TOURIST BOARD

The Convener advised the Committee that the Forfar Swimming Pool had been awarded 3 star recognition from the Scottish Tourist Board for its facilities and Carnoustie Leisure Centre had been awarded a 4 star grading.

The Committee congratulated the staff involved in achieving these gradings and agreed that the Contract Services Manager send an individual letter of thanks to all the members of staff involved.

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