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Contract Services Committee

MINUTE of MEETING of the CONTRACT SERVICES COMMITTEE held in the Town and County Hall, Forfar on Tuesday 4 June 2002 at 4.00 pm.

Present: Councillors BILL CROWE, FRANK ELLIS, JOY MOWATT, GEORGE NORRIE MBE, BILL ROBERTON and RICHARD SPEIRS.

Apology: An apology for absence was intimated on behalf of Councillor IAN ANGUS.

Councillor CROWE, Convener, in the Chair.

1. EXCLUSION OF PUBLIC AND PRESS

The Committee resolved, in terms of Standing Order 27(2) that the public and press be excluded during consideration of item 2 so as to avoid disclosure of information which was exempt in terms of Part 1 of Schedule 7A of the Local Government (Scotland) Act 1973, paragraphs 6, 8 and 9.

2. SUPPLY OF FITNESS SUITE CARDIOVASCULAR EQUIPMENT

There was submitted Report No 643/02 by the Contract Services Manager seeking homologation of his decision to purchase replacement and additional fitness suite cardiovascular equipment.

The Report advised that, following consultation with the Director of Finance and Director of Leisure Services, it had been agreed that Contract Services could fund the replacement of additional cardiovascular equipment using Leisure Services tender with Pulse Fitness at the associated rates and conditions. Pulse had been contacted and had agreed to supply the additional equipment, at the same tender rates and conditions.

The Committee agreed to homologate the purchase of the additional equipment from Pulse Fitness, at a cost of £42,928.45.

3. MINUTE OF PREVIOUS MEETING

The minute of meeting of this Committee of 23 April 2002 was approved as a correct record and signed by the Convener.

4. INVESTORS IN PEOPLE

With reference to Article 8 of the minute of meeting of this Committee of 14 August 2001, there was submitted Report No 644/02 by the Contract Services Manager on the progress made by Contract Services to obtain Investors in People Status.

The Report indicated that an appraisal had been carried out by Scottish Enterprise Tayside on the Cleansing and Leisure Management Sections of the Department. As was expected, the result of the audit on Leisure Management revealed that it was well advanced in relation to receiving IiP as was the Building Cleaning Section. However, the Ground Maintenance and Cleansing Sections required action in certain areas and this would be carried out over the next few months.

The Report advised that, following discussion with Scottish Enterprise Tayside and the Personnel Services Manager, it had been agreed to submit an application for assessment in October for the Department as a single unit.

The Committee agreed to note the contents of the Report.

5. MEARNS & ANGUS SERVICES LTD.

With reference to Article 5 of the minute of meeting of this Committee of 29 May 2001, there was submitted Report No 645/02 by the Contract Services Manager seeking approval for the continued use of Mearns and Angus Services Limited for the provision of short-term casual labour in the Ground Maintenance and Cleansing Sections of Contract Services and for the provision of specific specialist training services.

The Report concluded that the continued use of Mearns and Angus Services Limited would ensure that the supply of immediately available suitably experienced personnel and equipment was available to Contract Services to provide short-term cover as required. Similarly, the continued provision of customised specialist training, would ensure that the quality and consistency of the training provided would be maintained.

The Committee agreed to approve the use of Mearns and Angus Services Limited for the provision of short-term casual labour in the Ground Maintenance and Cleaning Sections of Contract Services and that the Contract Services Manager be instructed to negotiate with them for the provision of specific specialist training services, as outlined in the Report.

6. SICKNESS ABSENCE ­ JANUARY TO MARCH 2002

With reference to Article 5 of the minute of meeting of this Committee of 26 February 2002, there was submitted Report No 646/02 by the Contract Services Manager which detailed sickness absence within Contract Services for the period January to March 2002, compared with the same period in 2001.

The Report advised that there had been a disappointing increase in sickness absence due mainly to a spate of flu-like illness, long term certified sickness and industrial injuries. Management would continue to monitor the situation and take appropriate action.

The Committee agreed to note the contents of the Report and that this information would be produced on a quarterly basis.

7. ACCIDENT STATISTICS ­ OCTOBER 2001 ­ MARCH 2002

With reference to Article 6 of the minute of meeting of this Committee of 13 November 2001, there was submitted Report No 647/02 by the Contract Services Manager which detailed the level of accidents involving both employees and users of Council facilities for the period October 2001 to March 2002, compared with the same period in the previous year.

The Committee agreed to note the contents of the Report and that this information would be produced on a six monthly basis.

8. EMPLOYEE TURNOVER

With reference to Article 4 of the minute of meeting of this Committee of 29 May 2001, there was submitted Report No 648/02 by the Contract Services Manager which advised members of the turnover in staff within Contract Services for the financial year 2001/2002, compared with the previous financial year.

The Committee agreed to note the contents of the Report.

9. ACCOUNTS COMMISSION

(a) Performance Indicators ­ Environmental and Regulatory Services

With reference to Article 12 of the minute of meeting of the Environmental and Consumer Protection Committee of 28 May 2002, there was submitted Joint Report No 615/02 by the Director of Environmental and Consumer Protection and the Contract Services Manager outlining the results of the Accounts Commission Study of Performance Indicators 2000/2001 for Environmental and Regulatory Services and highlighting those services applicable to the Contract Services and Environmental and Consumer Protection Committees.

The Committee, for its interest, agreed:-

  1. to note and approve the terms of the Report; and
  2. to note that the full Accounts Commission Report was available in the Members' Lounge.

(b) Performance Indicators ­ 2000/2001 for Leisure Management

There was submitted Joint Report No 698/02 by the Director of Leisure Services and the Contract Services Manager advising Members of the results of the Accounts Commission's study of Performance Indicators 2000/2001 for Leisure Management.

The Committee, for its interest, agreed:-

  1. to note and approve the contents of the Report; and
  2. to note that the full Accounts Commission Report was available in the Members' Lounge.

10. INSTITUTE OF QUALIFIED LIFEGUARDS APPROVED TRAINING CENTRES

There was submitted Report No 649/02 by the Contract Services Manager advising Members that Contract Services had gained the Institute of Qualified Lifeguards Approved Training Centre status for all Angus Council Swimming Pools.

The Report indicated that the Institute of Qualified Lifeguards (IQL) Approved Training Centre Scheme was a quality assurance assessment programme designed to provide high standards in training delivery and competent course assessment. The Scheme ensured high standards through consistency of training and assessing for the National Pool Lifeguard Qualification throughout the United Kingdom. The IQL Approved Training Centre status was renewable annually.

The Committee agreed to note that the seven swimming pools operated by Contract Services had gained the Institute of Qualified Lifeguards Approved Training Centre Status.

11. QUEST QUALITY ACCREDITATION ­ UPDATE

With reference to Article 5 of the minute of meeting of this Committee of 2 October 2001, there was submitted Report No 650/02 by the Contract Services Manager informing the Committee of the progress made to date in retaining Quest Registration within the Leisure Management facilities.

The Report advised that, to date, all nine facilities had applied for, been externally assessed, and had retained their Quest Registration for a second time. Montrose Sports Centre currently had the highest score in Scotland, scoring 73% and Angus Council was the only authority in Scotland to have all their Leisure Centres Quest Registered.

The Committee agreed to note the contents of the Report and extended its congratulations to all staff concerned.

12. LEISURE FACILITIES' USER FIGURES APRIL 2001 ­ MARCH 2002

With reference to Article 7 of the minute of meeting of this Committee of 26 February 2002, there was submitted Joint Report No 651/02 by the Director of Leisure Services and the Contract Services Manager informing the Committee of the current usage levels within the various leisure facilities and caravan parks operated by Angus Council for the period April 2001 to March 2002. The Report also gave details of comparative figures for the previous year.

The Report indicated that the new Leisure Management Information System was now operational at all the nine major leisure facilities and the recording of use was now standardised across all facilities.

The Committee, for its interest, agreed to note the contents of the Report.

13. CUSTOMER CARE

(a) Public Building Cleaning ­ Client Monitoring 2001/2002

With reference to Article 2 of the minute of meeting of this Committee of 14 August 2001, there was submitted Report No 652/02 by the Director of Property Services which outlined the monitoring of notified complaints in respect of the Public Building Cleaning contract carried out by Contract Services.

The Report concluded that, on the basis of the complaints recorded, it was clear that Contract Services continued to provide a very satisfactory standard of service in accordance with the terms of the contract.

The Committee, for its interest, agreed to note the contents of the Report.

(b) Complaints within Angus Council Sports Centres and Swimming Pools

With reference to Article 8 of the minute of meeting of this Committee of 29 May 2001, there was submitted Report No 673/02 by the Director of Leisure Services advising the Committee on the volume and nature of complaints which had been received during the period April 2001 to March 2002 in respect of the Council's leisure facilities.

The Report advised that the number of complaints for all facilities during this period totalled 14, while in excess of 1.345 million visits were made to recreation facilities in Angus.

The Committee, for its interest, agreed to note the contents of the Report and the action taken to try and resolve identified problem areas.

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